Get in Touch With Us

Whether you have spotted something that needs correcting, want to share feedback on a review, or have a question about how we research and rank US online casinos, this page explains the best way to reach us and what happens after you do.

How to Contact Us

Email is the most direct route to our team. We read every message personally and aim to respond within two working days. Please write to us at [email protected].

A brief note explaining your reason for writing helps us get your message to the right person faster. You do not need to be formal — plain and clear is fine.

What You Can Write to Us About

We hear from readers for all sorts of reasons. The most common ones are listed below, but nothing is off the table.

• Accuracy and corrections — If you believe something we have published is out of date or incorrect, please flag it. We take accuracy seriously and will investigate any concern raised.
• General questions about our reviews — Wondering how we assess withdrawal speeds, check licensing, or evaluate welcome offers? Ask us directly and we will explain our process.
• Content suggestions — If there is a topic, casino or payment method you think we should cover, we want to hear about it. Reader input genuinely shapes what we research next.
• Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, please mention it in your message. We will point you to appropriate support services, including the National Problem Gambling Helpline at 1-800-522-4700, which is available around the clock.
• Partnership and editorial enquiries — If you represent a brand or organisation and would like to discuss how we might work together, introduce yourself and outline what you have in mind. We review all approaches on their merits and editorial independence always comes first.
• Technical issues — If a page is broken, a link is not working, or something on the site is behaving unexpectedly, let us know and we will look into it promptly.

What Happens After You Write to Us

Every message is read by a real member of our team — we do not use automated replies as a substitute for an actual response. Our target turnaround is two working days. During particularly busy periods it may take a little longer, but we will always follow up.

If your message relates to a factual correction, we will review the relevant page against our sources and update it where warranted. We do not require you to prove you are right before we look — a reasonable concern is enough to prompt a review.

A Note on Editorial Independence

Our reviews of US online casinos — including assessments of withdrawal times, licensing, payment methods and bonus terms — are produced independently. Commercial relationships with operators do not determine rankings or editorial conclusions. If you have any concern about how a specific review was put together, write to us and we will explain our methodology for that page.

You can read more about the casinos we cover, including how we evaluate their welcome offers and processing speeds, across the rest of the site.

Responsible Gambling Resources

We are committed to providing information that helps readers make informed decisions. If gambling is causing you or someone you know financial or personal difficulties, please reach out for support. Waiting is rarely the right call.

• National Problem Gambling Helpline: 1-800-522-4700 (24/7, call or text)
• Gamblers Anonymous: gamblersanonymous.org
• National Council on Problem Gambling: ncpgambling.org

Most licensed US online casinos also offer self-exclusion programmes and deposit limit tools directly within your account settings. Using those tools before you feel you need them is always a sound approach.

Before You Write — Common Answers

A few questions come up often enough that we have answered them here to save you time.

• Are the casinos on this site licensed? — We only cover operators that hold a valid licence in a regulated US state or operate legally under applicable frameworks. Licensing details are noted within each individual review.
• Can you recommend a casino for my state? — Availability varies by state, and online casino legislation continues to evolve across the US. Our reviews note where geographic restrictions apply. We are not able to provide personalised legal advice.
• Do you accept guest posts or paid placements? — We do not publish paid editorial content presented as independent review. Any commercial relationship is disclosed, and it does not influence how a casino is ranked or written about.
• Can I request a review of a specific casino? — Yes. Mention it in your message and we will consider it for future research. We cannot guarantee a timeframe or a positive outcome — every review follows the same evaluation process.

Thank you for visiting this page. We look forward to hearing from you.